When live visibility matters
| Situation | Why waiting hurts |
|---|---|
| Aggregator surge during bad weather | Prep and staffing misaligned |
| New menu rollout | Early error rate on modifiers or 86 gaps |
| Store offline on one channel only | Sales leak silently |
| Promo day | Need instant read on mix, not next-week report |
What Fire spark surfaces
- Order flow by channel — Volume spikes and quiet stores as they occur.
- Store health — Which locations are accepting orders on which surfaces.
- Menu sync status — Confidence that what customers see matches what the POS can produce.
- Fulfillment load — Pickup vs delivery pressure during peak (fulfillment types).
Who benefits
| Role | Use |
|---|---|
| Operations / GM | Spot bottlenecks and channel outages during service |
| Marketing | Watch promo day performance without begging ops for screenshots |
| Support | Answer “where is my order?” with shared channel context |
| Leadership | Pulse check during expansion or new aggregator launch |
Peace of mind for commercial teams
Launching a new channel or marketplace does not mean flying blind for forty-eight hours. You see tickets enter the same operational path your kitchen already uses — as they happen — not buried in a partner email tomorrow.Orders
How purchases route to your POS
Integrations
Connected POS and channels
Quickstart
Connect and validate before go-live