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Call center ordering still matters for large tickets and guests who prefer a human voice. Fire spark gives agents the same live menu digital channels use — correct store, price, and modifiers — while orders inject into your POS.

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How we help

  • Real-time menu — No outdated PDF script; agents see what is actually available.
  • Modifier groups — Combos and drink choices match app and kiosk logic.
  • Fulfillment clarity — Pickup, delivery, or custom types with fees and tips configured once.
You protect high-touch service without maintaining a parallel menu for the phone team.

Admin API

Operations and bulk tools for agents